Terms of Service

1. Agreement

By creating an account or using Ganda (“the Service”), you agree to these Terms of Service. If you do not agree, do not use the Service. “We”, “us”, and “Ganda” refer to the operator of ganda.ai. “You” refers to the person using the Service.

2. The Service

Ganda is an AI-powered CAD workbench that generates 3D-printable parts from natural language descriptions. You describe a part, our AI generates a CadQuery script, and the result is rendered as a 3D model you can export as STL or STEP.

Ganda is a design tool, not an engineering consultancy. Outputs are generated by AI and have not been reviewed by a qualified engineer. The Service does not provide engineering advice, structural analysis, or safety certification.

3. Accounts

• You must be at least 16 years old to create an account.
• You must provide accurate information during registration.
• One account per person. Do not share credentials.
• You are responsible for keeping your password secure. We recommend at least 8 characters.
• Notify us immediately at [email protected] if you suspect unauthorised access.

4. AI-generated content

All CAD scripts, 3D models, STL files, and STEP files generated by the Service are produced by artificial intelligence. These outputs are not engineer-verified.

You acknowledge and agree that:

• You assume full responsibility for reviewing, testing, and validating any generated design before manufacturing or use.
• You are responsible for material selection, print settings, and ensuring fitness for your intended purpose.
• Ganda makes no warranty that generated parts are structurally sound, dimensionally accurate, or safe to print or use.
• You will not rely on AI-generated output as a substitute for professional engineering assessment where safety is a concern.

5. Intellectual property

Your content

You own all CAD scripts, STL files, STEP files, and designs generated through your use of the Service. Ganda does not claim ownership of your generated content.

You grant Ganda a limited licence to process your content solely for the purpose of providing the Service (executing scripts, rendering previews, storing conversations). This licence ends when you delete your content or account.

Our platform

The Ganda platform, including its user interface, branding, system prompts, component library, and underlying technology, remains the intellectual property of Ganda. Nothing in these Terms grants you rights to our platform beyond using the Service as intended.

6. Pricing and billing

The Service offers the following tiers:

Top-up generation packs are available for paid tiers at the prices shown during checkout. Unused generations from your monthly allowance do not roll over. Bonus generations from top-up packs do not expire while your subscription is active.

We may change pricing with at least 30 days' written notice. Price changes apply at the start of your next billing period.

7. Cancellation and refunds

14-day cooling-off period

Under the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013, you have the right to cancel a new subscription within 14 days of purchase for a full refund. If you have used the Service during this period, we may deduct a proportionate amount for the service provided.

After 14 days

You may cancel your subscription at any time. Cancellation takes effect at the end of your current billing period — you retain access until then. No partial refunds are given for the remainder of a billing period.

Top-up packs

Top-up generation packs are non-refundable once purchased, as they are immediately available for use.

8. Acceptable use

You agree to use the Service in accordance with our Acceptable Use Policy, which forms part of these Terms. We reserve the right to remove content or suspend accounts that violate the policy.

9. Suspension and termination

• By you — you may delete your account at any time by contacting [email protected].
• By us (for breach) — if you violate these Terms or the Acceptable Use Policy, we may warn, suspend, or terminate your account depending on severity.
• By us (without cause) — we may terminate the Service or your account with 30 days' written notice. If you have an active subscription, we will refund the unused portion.

On termination, your right to use the Service ends immediately. We will retain your data for 30 days to allow you to request an export, after which it will be permanently deleted.

10. Limitation of liability

To the maximum extent permitted by law:

• Our total liability to you for any claims arising from the Service is limited to the amount you have paid us in the 12 months preceding the claim.
• We are not liable for indirect, incidental, special, consequential, or punitive damages.
• We are not liable for any loss, damage, or injury arising from your use of AI-generated designs, including but not limited to manufacturing defects, structural failures, or material unsuitability.

Nothing in these Terms excludes or limits our liability for death or personal injury caused by our negligence, fraud, or any other liability that cannot be excluded under English law.

11. Indemnification

You agree to indemnify and hold Ganda harmless from any claims, damages, or expenses arising from your use of the Service, including your use of AI-generated designs in manufacturing, your violation of these Terms, or your infringement of any third-party rights.

12. Service availability

We aim to keep the Service available at all times but do not guarantee uninterrupted access. We may perform maintenance, updates, or experience downtime beyond our control. We are not liable for any loss caused by service interruptions.

13. Changes to these Terms

We may update these Terms from time to time. For material changes, we will notify you by email at least 30 days before the changes take effect. Continued use of the Service after changes take effect constitutes acceptance of the updated Terms.

14. Governing law

These Terms are governed by the laws of England and Wales. Any disputes will be subject to the exclusive jurisdiction of the courts of England and Wales. This does not affect your statutory rights as a consumer.

15. Contact

For questions about these Terms, email [email protected].